October 14, 2024 – DUBAI, United Arab Emirates – GITEX GLOBAL – Avaya, a global leader in enterprise CX, today demonstrated its vision for a future of customer experience orchestrated by AI. “Our customers are seeking to balance innovation with business growth and ROI while avoiding a ‘rip and replace’ of their existing infrastructure. As a result, our approach of Innovation without Disruption is embodied in … Continue reading Avaya Intelligently Augments CX Role With AI-Based ‘Virtual Operations Manager’

October 10, 2024 – KIRKLAND, Wash. – Kirkland-based IT managed service provider (MSP) FusionTek is pleased to announce its acquisition of Seattle-based IT company, dpe Systems. This marks the second acquisition in just a year, signaling FusionTek’s strategic efforts to identify and acquire companies that fill gaps in their offerings, enhancing their ability to deliver more comprehensive solutions to the businesses they serve. FusionTek, based out of the … Continue reading FusionTek Expands IT Capabilities with Acquisition of dpe Systems

The organizations will accelerate Credit Unions’ Open Banking Capabilities with Expertise and Innovation MIAMI – Sensedia, a global leader in delivering API solutions for companies adopting a more digital, connected, and open strategy, today announced a partnership with credit union consulting leader Mitchell, Stankovic & Associates. “Sensedia brings valuable global experience and solid system architecture in the credit union sector, having implemented open finance initiatives around the … Continue reading Sensedia and MSA Announce Strategic Partnership